Resolution Online

We are delighted to share that the Birmingham Youth Justice Service (BYJS) has officially been awarded Registered Service Provider status by the Restorative Justice Council (RJC). This prestigious recognition marks a significant milestone in BYJS's ongoing commitment to delivering high-quality restorative practices across the city.

A Moment of Pride

The Horizon scandal has left an indelible mark on the UK, shattering thousands of lives and standing as one of the gravest miscarriages of justice in modern British history. It is a stark reminder of how institutional failures can devastate not just individuals, but entire communities. However, amidst this tragedy lies a powerful opportunity—not merely for financial compensation, but for genuine reconciliation and healing.

The National Health Service (NHS) is one of the UK’s most trusted and essential institutions, delivering care to millions every year. But beneath its proud legacy lies a set of systemic challenges: staff burnout, low morale, rising complaints, and a culture that has at times defaulted to blame rather than understanding. In an environment where mistakes can be fatal and pressure is constant, it’s understandable that a risk-averse, hierarchical system has developed. Yet this very structure can sometimes undermine the compassionate ethos at the heart of healthcare.

These days, the term “restorative organisation” is popping up in board meetings, leadership training sessions, and company mission statements. Like many popular concepts—think agile or sustainable—it runs the risk of becoming just another buzzword unless businesses commit to making it a reality. So, let’s break it down. What does it truly mean to cultivate a restorative organisation, and how can you turn ideas into tangible practices?