Service providers

Organisations across England and Wales work restoratively or offer restorative services to the public. These include prisons, probation services, police forces, schools, youth offending teams, local authorities, housing associations and care homes.

Find the right organisation for you by using the menu to search our register by location and area of expertise.

Organisations that hold our Restorative Service Quality Mark (RSQM) will appear first in your search results.

The RSQM is for organisations that have demonstrated that they meet the six Restorative Service Standards of the RJC. The award is external recognition of your work. It gives the public confidence in the restorative service you offer, and provides proof for commissioners and funders that you provide a quality service.

Find out more about the RSQM and take our free organisational health check tool to find out if you are ready to apply.

RSQM Holder

Supporting victims of crimes committed by young people through a designated victim worker. Facilitating conferencing and indirect RJ interventions. Supporting young people to avoid reoffending. Involving the local community through Referral Order panels.

RSQM Holder

Broadmoor Hospital in Berkshire is a high secure service with 210 beds for men with diagnoses of serious mental illness and offending histories. Restorative practices were established in 2014 with staff trained to support and sponsor the safe and effective resolution of conflict and, by referral, to work with those harmed by offending. The hospital is currently working towards quality standards as assessed by the RJC.

RSQM Holder

For more than 20 years we’ve been helping people resolve conflict.

We believe that mediation has the power to improve the health, well-being and resilience of all individuals in our communities. Because effects of conflict are far-reaching, tools to address this should be available to everyone.

As part of our current efforts, Calm Mediation offers Restorative Justice, Workplace Mediation, as well as Community Mediation, across the UK.

Contact: Corinne Rechais
Address: Unit 10, Berghem Mews, Blythe Road, Hammersmith, London, W14 0HN
Tel: 020 7603 4014
Website: www.calmmediation.org

RSQM Holder
RSQM Holder

Janet Evans
Enfield Youth Offending Service

RSQM Holder

The Essex Restorative and Mediation Service works with people who have been involved in conflict, including criminal offences. Restorative processes use communication between people who have been harmed, and have caused harm, to allow them to work towards positive outcomes in a safe environment.

Our service is impartial and will work to achieve a positive way forward for everyone involved. As well as being very experienced with working with criminal behaviour, we also work with anti-social behaviour and even arrange meetings involving entire communities where issues are affecting them.

RSQM Holder
RSQM Holder

Leeds youth offending service (YOS) provides restorative justice services with young people, including direct meetings with their victim. Leeds YOS also works closely with Leeds Children's Services supporting the strategic plan to introduce Restorative Practices across the workforce.

Leeds YOS Restorative Justice Team has experience of delivering training in restorative practices (including Restorative Justice) to Criminal Justice organisations, police, schools, Youth Services, Social Care and Housing.

Address: Technorth, 9 Harrogate Road, Leeds, LS7 3NB
Tel: 0113 395 7198
Email: john.clark@leeds.gov.uk

RSQM Holder

Make Amends delivers a choice of restorative opportunities that seek to heal the harm caused by crime, conflict, anti-social behaviour and the harmful actions of others across Devon and Cornwall. The Make Amends team have experience of delivering RJ with both adults and young people, which includes sensitive and complex cases and work in partnership with all statutory criminal justice agencies, as well as the voluntary and community sector. Make Amends prides itself on delivering a safe, confidential and principled service.
Service Manager: Soo Brizell
Address: Make Amends - Shekinah, 228 Union Street, Torquay, Devon, TQ25QS
Tel: 01803 222033
Email: makeamends@shekinah.co.uk

RSQM Holder
RSQM Holder
RSQM Holder

Our qualified, experienced staff and volunteers offer restorative services for neighbourhood disputes, ASB, Community Safety, workplace, schools, police related cases. Working across Hampshire and beyond as an independent charity, we provide a Mediation Assessment Service to more than ten housing providers, including Southampton City Council since 2005. With offices in Southampton & Basingstoke, we deliver large case volumes within timeframes. We offer workplace mediation and are qualified to deliver Sensitive and Complex Cases. NFS also offer OCN Mediation training and short courses in Enhanced Communication Skills, Managing difficult conversations, and Dealing with challenging people.

RSQM Holder

This service is delivered by Catch22 and Restorative Solutions.

RSQM Holder

Portsmouth Mediation Service was founded some twenty years ago, its big vision today is to operate as a centre of excellence and Influence in seeing Portsmouth established as a Restorative City. A skilled and experienced blend of highly motivated staff and volunteers are a on an exciting new journey. Through the work of assessment, mediation and restorative practice, this impartial and independent Service is working closely with the city housing officers, police, schools, university and other envisioned people and organisations to help resolve community disputes and conflict and to contribute towards the peace and prosperity of Portsmouth.

RSQM Holder

Resolve West (formerly Bristol Mediation) is an independent charity established over 30 years. We provide a range of restorative approaches including leading RJ across Avon & Somerset through our RAAS (Restorative Approaches Avon & Somerset) service, providing mediation and conflict resolution in neighbourhoods and communities and also work collaboratively to provide a range of restorative interventions as part of the Bristol Hate Crime and Discrimination Service.

RSQM Holder

Restorative Thinking is a Social Enterprise providing training, coaching,
consultation and supervision in the fields of restorative and relational practice. We also offer evidence-based restorative practice prevention and intervention programmes, including 'Parenting without Conflict' (awarded the DfE CANparent Quality Mark) and our School KS1&2 Curriculum Programme, awarded the Teach Primary PSHE Award.

In 2018 Restorative Thinking was awarded the i-Network Innovation Award for 'Transforming and Innovating Public Services' for our work with Liverpool City Council.

We work with Local Authorities (Children’s and Adult Services); Youth Justice Services; Criminal Justice Services (Prisons, Probation Services) and Police and Crime Commissioners.

We are a restorative organisation, proud recipients of the RSQM and TPQM, and aim to model restorative practice in all our dealings.

We offer a full range of training/consultation options. Examples of recent projects include:

1) Whole school implementation of restorative practice with 21 primary, secondary and special schools in Liverpool, with the Families' Strategic Group at Liverpool City Council.

2) Restorative Practice partner with Wakefield Council, training staff and working with teams to implement restorative practice across Children's Services.

3) HMPPS funded project to test restorative practice as a means of fostering inclusive residential environments at Approved Premises in the Midlands and North East Divisions.

4) Restorative practice in prison settings, to prevent and manage day to day conflict (staff/staff and staff/prisoners).

RSQM Holder

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