Horizon Project Report:Rebuilding Trust:The Step Toward a Restorative Future

The Horizon Project’s first report is a landmark step toward creating a national restorative justice programme for individuals and families harmed by the Post Office Horizon IT scandal.

Drawing on insights from 145 Listening Sessions across the UK, this report highlights what true restoration requires: truth, acknowledgement, accountability, and meaningful action beyond financial compensation.

It outlines practical next steps, including pilot initiatives such as Restorative Listening and Well-Being Services, Community Healing Circles, and family support programmes.

Designed as a blueprint for a trauma-informed, inclusive approach, the report prioritises dignity, cultural change, and long-term healing.

Download this resource to explore how restorative justice can rebuild trust, prevent future harm, and transform organisational culture.