Horizon Project Report: Rebuilding Trust: Designing a Restorative Justice Programme with Those Harmed

Horizon Project – Second Report

The Restorative Justice Council (RJC) has today published the second report from its Horizon Project: Rebuilding Trust: Designing a Restorative Justice Programme with Those Harmed.

This report marks a significant step in the RJC’s ongoing commitment to respond meaningfully to the harm caused by the Post Office Horizon IT scandal and the Capture IT System. It represents the second stage of the Council’s work in this space and sets out, in full, the restorative justice programme that will be available from April 2026.

Grounded above all in careful listening, the report reflects sustained engagement with people who have lived with the consequences of these failures for many years. It explores how a restorative justice programme can be designed in a way that is credible, ethical and responsive to lived experience, and how learning from those harmed has directly shaped the programme’s structure, principles and delivery.

Download the report

The following documents are available to download:

• Full report
  A comprehensive account of the programme design, evidence base, ethical framework and delivery approach.
• Summary for those harmed
  A plain‑English summary explaining what the programme is, how it was shaped by lived experience, and what it offers.
• Leadership summary
  A concise overview for senior leaders, policymakers and stakeholders.