Resolve West awarded Registered Restorative Service Provider status

We are pleased to announce that Resolve West has been awarded Registered Service Provider status.

Resolve West is a non-profit organisation established over 35 years ago. Operating across Bristol, Bath, South Gloucestershire, North Somerset, and Somerset, their dedicated team of staff and volunteers provide a warm and compassionate service to those in need.

Their roots can be traced back to Bristol in 1987 when Bristol Mediation was founded in response to the growing social and community tensions in Bristol. It was one of the pioneering community organisations in the UK, providing support, help, and advice for Conflict Resolution. Throughout the years, their efforts have grown significantly. As a result, in 2019, they made the decision to change their name to Resolve West. This new name effectively encompasses their widened scope of operations and services.

‘Leaders are committed to ensuring that staff and volunteers have quality resources to manage their work and enable them to deliver safe, consistent and inclusive practice. They offer a robust package of supervision for staff and volunteers of all levels as well as good opportunities to network with other organisations.’

RJC Registration Decision Report (Feb 24)

Restorative justice is a crucial aspect of Resolve West's services. Their team has worked hard to develop an offering that assists and steers participants through the process. When asked why the service decided to apply to become registered, Nina Bayandor, Service Manager, said their hope was that becoming Registered would ‘highlight the high standard of service we have been, and will continue to, deliver.’ She further added that learning about the successful registration was a moment of immense pride and acknowledgement for the team.

When asked about the impact of the Registration process on the organisation, Nina said “it's been useful in reviewing our processes in detail and getting helpful reflection on potential areas of improvement.’ She also added that the process was efficiently coordinated, and that the team had received continuous support from the RJC team throughout. She enthusiastically recommended that all restorative service providers should undergo this process.

As a part of their application for Registered Service Provider status, thirteen members of the organisation underwent assessment against the RJC's Registered Practitioner Framework. We are delighted to share that these practitioners have successfully been awarded Registered Practitioner status.

Jim Simon, the RJC’s Chief Executive, expressed his joy at Resolve West being granted the status of Registered Service Provider. He said, ‘this is a well-deserved acknowledgment of their commitment and tireless efforts in providing high-quality restorative justice services.’ He also extended his congratulations to the twelve practitioners who have been awarded the Registered status stating, ‘they should all take great pride in this accomplishment.’

To find out more about the work of Resolve West, you can visit their website HERE.