Three organisations awarded the RSQM
The RJC is pleased to announce that three more services have achieved the Restorative Service Quality Mark (RSQM). The Dracaena Centre, Calm Mediation – restorative justice service, and Blackburn with Darwen youth justice service all now hold the RSQM.
Jon Collins, the RJC’s chief executive, said: “It’s fantastic news that these services have all achieved the RSQM. This is a testament to the high quality of their work and their commitment to using restorative approaches in a safe and effective way.”
The RSQM is a badge of quality that demonstrates that a service provides safe, high quality restorative practice which meets the six Restorative Service Standards. These organisations join other RSQM awardees – in sectors ranging from criminal justice through education to care – who are guaranteed to deliver consistently very high quality restorative work.
Richard May, the charity manager at the Dracaena centre, said: “We strive to do things professionally and make sure that our beneficiaries have the best possible experience with us – be that for recreational learning and activity through to a restorative intervention.
“We were absolutely delighted to learn that we’d achieved the RSQM. It’s not just about whether or not you can deliver a professional restorative intervention, it goes much deeper into the entire organisation which in itself is a valuable experience.”
Fiona Turner, the restorative justice co-ordinator at Calm Mediation, said: “We applied for the RSQM to help service users and funders feel confident in the service we provide.
“We are often so busy completing our day to day actions and thinking about external communications, we don’t give enough thought to some of the internal processes that could be improved. The RSQM process encouraged us to reflect on areas where we could take a different approach.”
Joyce Carne, restorative justice worker at Blackburn and Darwen youth justice service, said: “If you are already offering a good service it’s only fair that the public can see that this is happening.
“The RSQM will instill confidence in the public and service users who wish to become involved in a restorative process, and we are happy to know that our good work has been endorsed by a national body.”