Personal Wellbeing Coach

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23 August 2022

Wales Restorative Approaches Partnership (WRAP) are recruiting a Personal Wellbeing Coach to join part of a multi-agency team providing restorative person centred support focusing on and addressing a range of personal wellbeing issues faced by service users referred by the Probation Service.

WRAP are delighted to be working in partnership with St Giles Trust & The Wise Group to deliver a person centred support service to community offenders and prison leavers.

Their interventions will focus on addressing the following:

Support around families and other significant relationships
Support to reduce social isolation and improve decision-making/lifestyle choices
Support with emotional wellbeing
Provide through the gates support for those leaving prison
May involve working in prisons and delivering prison interventions

As a Wellbeing Coach you will be responsible for:

Providing a person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.
Undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved.
Creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.
Delivering a range of restorative interventions to service users which contribute towards achievement of prescribed outcomes including group work sessions where required.
Working with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.
Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users.
Working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards.
Using agreed CRM databases, record all activity relating to caseload ensuring all information is recorded within agreed deadlines.
Providing updates and reports where required using a range of formats.
Supporting the out-of-hours service either through weekday telephone helpline (5pm-8pm) and/or occasional Saturday drop-in sessions.

In order to be successful in this role, you must have:

Evidence of mentoring/support qualifications
Experience of working restoratively
Experience of complex and sensitive restorative casework experience
Experience of working with abuse practice and safeguarding cases
Experience of working with diverse communities
Excellent I.T. skills including Outlook, Word, Excel, Zoom and Microsoft Teams

About Wales Restorative Approaches Partnership

A sector leading, award winning, innovative multi-stakeholder co-operative and community interest company.
Bringing together staff and agencies with decades of diverse restorative professional experience, offering sector leading and bespoke training, consultation, and expert practice throughout Wales and the UK.
Supporting the building, maintaining and repairing of relationships across five core service areas: criminal justice, education, families, communities, and business.

If you are successful, you will gain:

A place in a family friendly, flexible organisation with a competitive salary + benefits.
A dedicated team around you, making a difference to the lives of the people that they work with.
The opportunity to showcase your skills and knowledge and develop those skills within a supportive environment and ongoing continual professional development.