Operations Officer

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3 February 2021

Join the RJC Team

The Restorative Justice Council is seeking to appoint a full-time operations officer to support the delivery of the RJC’s Practice Registration Frameworks and develop new projects. 

We are the leading restorative practice organisation in England and Wales; a national voice advocating the widespread use of all forms of restorative practice. As the independent third sector membership body for the field of restorative practice, our role is to promote awareness and understanding of restorative practice, ensure quality in its delivery and support our members to collaborate and develop their practice. Our vision is of a society where high-quality restorative practice is available to all.

We are achieving this by: 

  1. promoting the use of restorative justice in the criminal justice system, in schools, in the workplace and elsewhere in the community in situations where conflict may arise 
  2. developing and promoting agreed standards and principles for evaluating and guiding restorative practice
  3. advancing education and research on restorative justice and the publication of the useful results of that research

The ultimate aim of the RJC is to drive take-up and to enable safe, high quality restorative practice to develop and thrive.

About the post

Position | Operations Officer

Location | Home based (you must reside in England or Wales)

Hours | 37.5 hrs per week (working hours to be negotiated with the successful candidate)

Salary | £30,000 per annum plus 7% pension contribution

At an exciting time in the RJC’s development, the operations officer will play an important role at the heart of the organisation. The post holder will support the day-to-day delivery of the RJC’s practice registration process including carrying out assessments against the RJC’s Practice Registration Frameworks. The operations officer will work closely with the chief executive officer to ensure that the RJC’s standards and guidance for the restorative practice field are fit for purpose and  to co-ordinate and facilitate events for the RJC’s stakeholders and members. There may be occasions to represent the RJC in a range of forums, including in meetings, at conferences and at other events.

Key duties 

Standards and Practice Registration

  • Co-ordinate the day-to-day running of the RJC’s standards and practice registration work, including responding to enquiries.
  • Carry out assessments against RJC Practice Registration Frameworks, with appropriate support and supervision.
  • Update the RJC’s customer relations management systems (CRM) to maintain accurate information on members and to process registration applications.
  • Co-ordinate the process of registration renewal.
  • Support the CEO to ensure the RJC’s standards and guidance for the restorative practice field are up to date.

Membership and Public Engagement

  • Process new and renewal membership applications.
  • Build and maintain strong relationships with the RJC’s stakeholders.
  • Co-ordinate and facilitate events for the RJC’s stakeholders and members.
  • Represent the RJC publicly and promote the work of the RJC in a range of forums, including in meetings, at conferences and at other events where required.
  • Contribute to the preparation and distribution of member and supporter mailings and the ongoing development of the RJC’s website
  • Any other tasks identified by the CEO.

This role requires an individual with a minimum of 3+ years’ experience of working as a practitioner, coordinator or consultant in the restorative practice field. You must have an understanding of standards, accreditation and quality assurance processes and an understanding of the diversity and values of restorative practice.

Information for potential applicants

We want to ensure that all candidates have equal access to our recruitment and selection procedures. If you are disabled, have an impairment or long-term health condition that may affect your ability to complete this form, or if you require any adjustments to enable you to attend an interview or participate in the selection process, please send details, as soon as possible to enable us make any reasonable adjustments.

As an equal opportunities employer, we welcome applications from all suitably qualified persons. However, as Black, Asian and Minority Ethnic (BAME) candidates are currently under-represented within the organisation, we would particularly welcome applications from BAME applicants. All appointments will be made on merit.

You are welcome to contact Jim Simon (CEO) to arrange a time to discuss the position informally.

Email: james.simon@restorativejustice.org.uk 

Submitting your application 

Email your completed application to: james.simon@restorativejustice.org.uk 

(please put ‘Operations Officer application’ in the subject line)

Closing Date: 5pm - Sunday 21st February 2021

applications arriving after this time will not be considered. 

Interview Date: Wednesday 3rd March 2021 (via Microsoft Teams)


Download and submit your application form

Closing Date: 
Sunday, 21 February 2021