The Essex Restorative and Mediation Service awarded the RSQM

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11 October 2016

The RJC is pleased to announce that The Essex Restorative and Mediation Service has been awarded the Restorative Service Quality Mark (RSQM).

Jon Collins, the RJC’s chief executive, said: “I would like to congratulate The Essex Restorative and Mediation Service for having successfully completed the RSQM. This is evidence of their commitment to delivering the highest standards in safe and effective restorative justice.”

The RSQM is a badge of quality that demonstrates that a service provides safe, high quality restorative practice which meets the six Restorative Service Standards. Sunderland Youth Offending Service joins other RSQM awardees – in sectors ranging from criminal justice through education to care – who are guaranteed to deliver high quality restorative processes.

Emma Callaghan, Restorative Justice Hub Development Manager, The Essex Restorative and Mediation Service, said:

“We wanted to apply for the RSQM as we believe it will give the public a greater confidence in the work that we do. Building trust is a very important part of the relationship between victims and facilitators and a quality mark will go a long way to demonstrate that we are good at what we do!

"The RSQM is a lot of work, but the benefits are well worth it.  It allows you to scrutinise each area of your service and for us, resulted in many beneficial amendments and developments that would have otherwise gone unnoticed or ignored. The RJC were also very supportive throughout.

"By completing the RSQM, your service will be better and more efficient for you, your partners and ultimately, the recipients of your service.”