Best Practice Guidelines - Requirements for RJC-Endorsed Case Management Software

The Restorative Justice Council (RJC) is dedicated to promoting best practices in restorative justice and ensuring the safety, security, and efficacy of restorative practices across organisations, services, and individuals. 

To this end, the RJC endorses specific management information systems that adhere to our Best Practice Guidelines. These systems must be designed to facilitate safe practice, ensure correct data collection and storage, and meet GDPR and confidentiality laws, thereby supporting standardised data reporting across multiple sectors. 

This document outlines the key requirements for case and data management that all restorative services and organisations should adhere to, it also outlines other additional functionality that should be considered to help improve their restorative service.